We all get them. Weather good or bad, every single one of us has hit that moment where we know we have just been taught a lesson. That, ‘okay, I’m listening’ moment strikes up at least a time or two before we realize that maybe we should have learned the last time this happened. Weather it be leaving without preparing, sharing more than you should, borrowing something you shouldn’t have, or even just not being as polite as we should have been.. You have been there. I have been there. We have all been there and I particularly went there again today.
For those who don’t know, I leave for Germany in only one week and three days. WOAH. This last week has been nothing but stress. Will I have enough money? What if something happens? I’m going to miss my mom so much. I’m going to miss my cats. I can’t do this. I can do this. I will do this. Will I get the luggage on Black Friday? Okay, I got the luggage. Does it weigh too much? What if I forget something? Make up! I must stock up on anything American that Germany may not have.. including my favorite brand of makeup. (Dream matte mouse, for those curious) Is my purse big enough? I must buy a new purse. or three.
Anyways, back to the point. I work on commission. I set businesses up with the ability to accept credit cards. I do not get paid hourly or by how many calls I make. I get paid per account I sign up, chase down, stalk and get accepted. I average about 4 accounts a week. This month, the owners presented a bonus to all sales account managers. Get 20 accounts and get a $1000 check at the end of the month. Totally feesable.. right? Work extra hard and it will happen. Wrong. Thanksgiving week is a killer in this business. No one will even touch anything regarding a business the week of Thanksgiving. America just shuts down for a week. Unless we are talking about a retail store, in that case, they never shut down. The week of Thanksgiving set me to 8 apps for the month of November. That meant I needed 12 apps in the last week. Not happening.
When I got to work Monday, the bonus was mentioned. I said right then and there, “It’s not happening.” They said it was possible. I doubted them. Four apps a week was my average, nine apps a week was the company’s record for a single agent, and I needed 13 to confirm the bonus. It was unheard of and impossible. This is how the week went. Continue reading